Waters Corporation

  • Customer Service and Account Receivable Specialist

    工作地 HK-Hong Kong
    Waters Division
    Regular Full-Time
  • 描述

    For over 50 years, Waters Corporation has developed innovative analytical science solutions to support customer discoveries, operations, performance, and regulatory compliance. Specifically, the company designs, manufactures, sells, and services high performance liquid chromatography, ultra performance liquid chromatography, and mass spectrometry technology systems and support products primarily in the United States, Europe, Japan, and Asia. Our innovations enable significant advancements within the pharmaceutical, life science, biochemical, industrial, food safety, environmental, academic and government industries. Waters is a publicly traded corporation (NYSE:WAT) with more than 6,500 employees and is represented in over 100 countries around the world.



    The Finance & Administration team is primarily responsible for accounting, management of financial reporting, and the some administration. As an integral part of this team in our Hong Kong office, the role of the Customer Service and Account Receivable Specialist is mainly to provide assistance to our Sales and Customer Service functions, and to manage the account receivable to ensure the smooth business running of the Hong Kong . We are now actively seeking a motivated and enthusiastic individual to join our team. Position will report directly to Finance & Administration Manager.


    Customer Service

    • Handle inquiries from customers related to sales & service
    • Manage sales-related tasks, including invoices, sales contracts, OEM item purchases, etc
    • Monitor inventory and parts lists, maintain stock and inventory in store room
    • Work closely with China/Taiwan Logistics Team to provide assistance to internal and external customers
    • Stock management
    • Custom declaration

    Account Receivable

    • Responsible for Account Receivable tracking
    • Bank-in cheque received


    • Answer phone calls in professional and timely manner
    • Handle courier tasks
    • Office supplies management
    • Work closely with Finance team on expense reimbursement process; verify related information and supporting documents

    Other related tasks to ensure smooth running of operations


    •  Diploma / Tertiary education in related discipline
    • Minimum 3 years of administrative / customer service experience in a similar position
    • Good interpersonal and communication skills; written and verbal skills in English and Mandarin essential
    • Proficiency in ERP system and Microsoft Office applications (Word, Excel, PowerPoint)
    • Highly organized and keen attention to detail; able to deliver work on time
    • Positive and keen personality; eager and fast learner
    • Working knowledge of SAP is an advantage

    Chinese typing skill is an advantage


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